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If you no longer wish to <a href="https://beehiivhelp.zendesk.com/hc/en-us/articles/14492990172823" target="_blank" rel="noopener noreferrer">use a custom domain for your beehiiv publication</a>, you can remove it from its assigned roles. This includes its use as a Web Domain or Redirect Domain, where your publication is hosted, or as an Email Domain used for sending newsletters. 
Click on the steps in the interactive image to review them, and/or view the written instructions below.
<div style="position: relative; box-sizing: content-box; max-height: 80svh; width: 100%; aspect-ratio: 1.9381663113006398; padding: 40px 0 40px 0;"><iframe style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;" title="How to remove a custom domain in beehiiv" src="https://try.beehiiv.com/embed/cm3hfrew7467h8hspcnh773t2?embed_v=2" frameborder="0" allowfullscreen="allowfullscreen" allow="clipboard-write"></iframe></div>
<ol>
<li>From the left panel Dashboard, scroll down and click Settings. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/28253473462423" width="145" height="339"> 
</li>
<li>Your publication settings will open. If you have multiple publications, select one from the dropdown options. Select Domains from the left panel. On the right side under Verified Domains, navigate to the domain you want to remove and click the 3 dots to reveal the dropdown options. Click Disconnect Domain. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/28253473464983" width="642" height="345"> 
</li>
<li>A popup will appear outlining what to expect. To confirm your choice, click Disconnect Domain. Important Note: Disconnecting your domain will cause all existing links associated with your web domain to become inactive or break. After disconnecting a domain, be sure to also remove all associated DNS records for it with your DNS provider. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/28253481088279" width="533" height="389"> 
</li>
<li>Repeat steps 1–3 for each domain you wish to disconnect. Once a domain has been removed, your beehiiv subdomain will reappear. If needed, you can configure a custom domain again by clicking Setup Custom Domains. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/28253473468951" width="532" height="554">
</li>
</ol>

How to remove a custom domain

In the ever-evolving world of email, big changes are on the horizon; this time courtesy of Apple. With the upcoming release of iOS 18.2 (slated for Dec 2024), Apple Mail will introduce on-device categorization, a feature that automatically sorts incoming messages into tabs. If this sounds familiar, it’s because Gmail introduced a similar tabbed inbox back in 2013. That change sparked a wave of concern among email senders, yet ultimately reshaped how subscribers engage with their inboxes.
Now, Apple Mail’s redesign is poised to make an impact as well. Let’s dive into what this means for email senders and how you can prepare for these updates.
<hr>
<h2 id="h_01JE438TA8NPMXJZMTFMDJDA9F">What’s Changing</h2>
Apple Mail will now categorize emails into 4 distinct tabs:
<ul>
<li>
Primary: Messages from people you know and time-sensitive communications.</li>
<li>
Transactions: Receipts and order confirmations.</li>
<li>
Updates: Newsletters and social media notifications.</li>
<li>
Promotions: Sales and marketing emails.</li>
</ul>
By default, messages will automatically sort into these tabs. However, users will have the ability to adjust the categorization manually. Notably, this feature will only apply to Apple Mail on iOS, leaving desktop users unaffected for now.
<hr>
<h2 id="h_01JE43BBZGSRW5SJKDWZ7WMN77">Will tabs impact open and click rates?</h2>
It’s natural to wonder whether Apple Mail’s new tabs will impact email performance metrics. Historically, when Gmail introduced tabs, senders feared significant declines in open rates, especially for marketing emails routed to the Promotions tab. But those fears didn’t entirely materialize. Subscribers adapted, learned to navigate their tabs, and continued engaging with the content that mattered most to them.
That said, the new Apple Mail tabs feature will have some impact, particularly as users grow accustomed to the changes. But here’s the key takeaway: the Promotions and Update tabs are still part of the inbox. For newsletters and marketing emails, landing in one of these tabs doesn’t mean landing in the dreaded spam folder; it simply means a more organized inbox experience for the recipient. 
<hr>
<h2 id="h_01JE43CZ51ZG843CQFEYZB45ZQ">Other new features in Apple Mail</h2>
Apple’s updates go beyond tabs. Here are a couple additional features to note:
<ul>
<li>
Digest View: Apple will group messages from the same sender into a single view, making it easier for users to browse, archive, or delete emails.</li>
<li>
Summaries: Before opening an email, users will see a short AI-generated summary of its contents, with the option to tap 'Summarize' for lengthy emails.</li>
</ul>
These features highlight Apple’s continued focus on improving the user experience while giving senders new opportunities to stand out.
<hr>
<h2 id="h_01JE43E0NEW48DQW14DC7CPHS9">What should beehiiv senders do?</h2>
While there’s no immediate action required, here are a few best practices to keep in mind:
<ol>
<li>
Focus on engaging content: As always, creating high-quality, relevant content is key to capturing attention, no matter the tab your email lands in.</li>
<li>
Educate Subscribers: Encourage recipients to drag your emails to their Primary tab or adjust settings if they’d like to see your messages there.</li>
<li>
Practice list hygiene: As bounces, unsubscribes, and spam complaints all impact engagement, and ultimately where your emails land, make sure you consistently keep your list clean and up-to-date. </li>
<li>
Test Placement: Test for yourself where your mail is landing and seek to understand why Apple is placing it there. </li>
</ol>
<hr>
<h2 id="h_01JE43FAHJN93NPHTQCNZS0DPS">Adapting to an ever-changing email landscape</h2>
Whether it’s Gmail tabs, Apple’s Mail Privacy Protection, or now on-device categorization, the email world never stands still. While changes can feel daunting, they often pave the way for new opportunities to connect with audiences in meaningful ways.
Looking ahead, we expect more and more mailbox providers jumping on the Tabs bandwagon. And that’s a good thing. It's time that we as senders embrace the Promotional and Updates tabs instead of looking for ways to trick algorithms. As a colleague once said way back in 2013, "Send stuff people want and whatever inbox providers do with their interfaces will have little effect."  This quote still rings true today.

Apple Mail’s new tabs: What email senders need to know

Whether you’re a content creator, email marketer, or newsletter publisher, understanding how your audience engages with your email is essential to building strong connections. However, in today’s world of automated interactions and security filters, accurately interpreting click data has become increasingly challenging. In this article, we’ll help you understand the complexities behind click metrics, including the rise of non-human interactions like bots. We'll dive into how click tracking works, why metrics vary across platforms, and give insight into how beehiiv filters non-human clicks. Finally, we'll outline beehiiv’s click-tracking naming conventions, and offer other suggestions for evaluating success.
<hr>
<h2 id="h_01JD37SMSBQDABDQMCBY36J1BX">Click tracking explained</h2>
Click tracking is the process of recording when someone clicks on a link within your email content. This is done by replacing the original URLs in your content with a special, trackable version of the link. When a recipient clicks on a link, they're first directed to a tracking server, where the click event is logged, including details such as the time of the click, the recipient’s email address, the device used, and the link that was clicked. After logging the data, the email is then redirected to the intended destination.
<hr>
<h2 id="h_01JD363WEK6D7DRX0G2Q84Z81Z">Why click rates vary across platforms</h2>
Accurately filtering non-human interaction (NHI) clicks is important to ensure engagement metrics accurately reflect the behavior of real readers. However, the methods for detecting and filtering these non-human clicks vary significantly between email service providers (ESPs). Each platform employs its own proprietary algorithms and filtering techniques, ranging from analyzing user-agent strings to detecting abnormal click patterns. Heck, some ESPs don’t do any filtering at all!
 This wide-ranging variation in filtering methodologies highlights the challenge of evaluating click performance across different platforms. The metrics you see at one ESP most likely will be processed differently than another, even for identical content and audiences. There is no ‘industry standard’.  At beehiiv, we’re often asked, "Why were my click rates higher with another service compared to here?" Of course, there’s no one single answer, but knowing that we employ some of the most accurate filtering technologies in the industry leads us to point to the probable differences between platforms.
<hr>
<h2 id="h_01JD363WEK4SMFYKTEXBAWBVCF">Filtering non-human interaction (NHI) clicks</h2>
As mentioned, some platforms might not filter out non-human interactions as effectively, or at all, resulting in inflated click rates that make engagement appear higher than it really is. Below are just a few of the techniques used at beehiiv to give you the most accurate click metrics:
<ul>
<li>
Time interval analysis: Bots often click links in rapid succession, far quicker than a human could. This timing data is used to identify and filter automated interactions. 
</li>
<li>
User-agent analysis: beehiiv analyzes the 'user-agent' strings that bots use when clicking links. Many security bots have recognizable user-agent strings or contain hard-coded keywords, allowing us to filter them out from your metrics. 
</li>
<li>
Click pattern analysis: Bots tend to click all the links in an email or follow a predictable order. By analyzing these patterns, we can more accurately identify automated clicks. 
</li>
<li>
Autonomous System Numbers (ASN): We identify ASNs, often identified as ISPs or data centers,  that have been confirmed to be all bots related.</li>
</ul>
Like any forward-thinking service provider, beehiiv understands that security measures constantly change, including those that identify and analyze links in your email.  It’s a dynamic ongoing process.  So too are the tools and processes beehiiv uses to eliminate NHI and provide you with the most accurate data available. 
<hr>
<h2 id="h_01JD363WEK5JMRKRPGV29PWQB4">Navigating industry naming conventions for click metrics</h2>
The email industry lacks a standardized set of naming conventions for engagement metrics, which can lead to confusion, especially when trying to compare data from different email service providers. Each platform may use slightly different terms to describe similar click metrics, often with subtle variations in what each term means. That’s why it’s important to understand exactly what you’re being provided when speaking to various click metrics. Below, is a list of terms used within beehiiv’s product, along with definitions to help clarify their meaning.
<hr>
<h2 id="h_01JD363WEKGJBE56311S6BZ9R5">beehiiv’s click metric terms</h2>
<ul>
<li>
Unfiltered Clicks or Unfiltered Email Clicks: The total number of links that are clicked within an email, including all detected interactions without applying filters to remove non-human interactions (NHI) or multiple recipient clicks. Many refer to this metric as ‘raw’ clicks, as well, some in the industry refer to this as ‘total clicks’, which again is why clarification is often needed. 
</li>
<li>
Total Clicks or Total Email Clicks: The total number of links that are clicked within an email, excluding non-human interactions (NHI) or automated clicks. This count does include multiple clicks by the same recipient. 
</li>
<li>
Unique Clicks or Unique Email Clicks: The total number of individual recipients who clicked on any link within an email at least once, counting each recipient only once regardless of how many times they clicked on that specific link.  This metric doesn’t count multiple clicks by the same recipient or NHI clicks, so it’s often viewed as a more accurate measure of unique audience interest. Some may refer to this metric as Aggregate Unique Clicks or Adjusted Click Rates.</li>
</ul>
<hr>
<h2 id="h_01JD363WEKCVNJ9MHDAEWZFSWR">Best practices for evaluating success</h2>
While still an interesting metric, ‘clicks’ have lost their luster to a certain extent based on the challenges described above. To get a further understanding of your content’s performance, we recommend using a holistic approach that combines multiple data points, such as: 
<ul>
<li>
Engagement Trends: Look at engagement over time to identify patterns and trends, rather than focusing on individual metrics for a single campaign. 
</li>
<li>
Interaction and impact: Measure how many readers take meaningful actions, such as taking a survey, purchasing a product, or sharing your content with others. 
</li>
<li>
Audience Feedback: Ask for and <a href="https://beehiivhelp.zendesk.com/hc/en-us/articles/13063183261335" target="_blank" rel="noopener noreferrer">gather direct feedback from your audience</a> to understand their preferences and improve your content strategy.</li>
</ul>
By relying on a broader set of metrics, you can gain a more comprehensive view of your audience's behavior and make better decisions that aren’t swayed by oft-tangled data points.
<hr>
<h3 id="h_01JD363WEK7BHCC9H7SZWQXWZT">Conclusion</h3>
The rise of automated bot clicks and non-human interactions presents both challenges and opportunities. At beehiiv, we're committed to helping you navigate these complexities by providing filtered click data that more accurately represents your readers' engagement. By understanding the nuances of click metrics and how we handle them, you'll be better equipped to make data-driven decisions that strengthen your audience connection.

Understanding click metrics: Navigating variations and automated interactions

Workspace user roles and permissions overview

To continually improve the beehiiv experience, we’ve revamped the Settings menu options in your account and some things have moved around a bit. Use the handy chart below as a reference to where all of the beehiiv Settings options are now located. 
<h2 id="h_01JBFK654SVZ1PXQ91907P15Z7" class="wysiwyg-text-align-center">New Settings Changes Chart</h2>
<div class="overflow-x-auto">
<table style="border-collapse: collapse; width: 100%; height: 1668px;" border="1" data-test="test">
<tbody>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Menu Option</td>
<td style="width: 25%; height: 22px;">Previous Location</td>
<td style="width: 25%; height: 22px;">Current Location</td>
<td style="width: 25%; height: 22px;">Renamed As</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Notifications</td>
<td style="width: 25%; height: 67px;">Settings &gt; Account &gt; Notifications</td>
<td style="width: 25%; height: 67px;">Top navigation bar &gt; Profile &gt; Notification Preferences</td>
<td style="width: 25%; height: 67px;">Notification Preferences</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Password</td>
<td style="width: 25%; height: 67px;">Settings &gt; Account &gt; Password</td>
<td style="width: 25%; height: 67px;">Top navigation bar &gt; Profile &gt; Account Security</td>
<td style="width: 25%; height: 67px;">Account Security</td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Profile</td>
<td style="width: 25%; height: 44px;">Settings &gt; Account &gt; Profile</td>
<td style="width: 25%; height: 44px;">Top navigation bar &gt; Profile &gt; Personal Info</td>
<td style="width: 25%; height: 44px;">Personal Info</td>
</tr>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Workspace</td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">General</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Workspace &gt; General tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; Overview page</td>
<td style="width: 25%; height: 67px;">Overview</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Publication</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Workspace &gt; Publication tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; Overview page &gt; All Publications</td>
<td style="width: 25%; height: 67px;">All Publications</td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Team</td>
<td style="width: 25%; height: 44px;">Settings &gt; Admin &gt; Workspace &gt; Team tab</td>
<td style="width: 25%; height: 44px;">Settings &gt; Team page</td>
<td style="width: 25%; height: 44px;"> </td>
</tr>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Publication</td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Default Language</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Default Language</td>
<td style="width: 25%; height: 67px;">Settings &gt;  [select publication] &gt; General Info page</td>
<td style="width: 25%; height: 67px;">General Info</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Domains</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Domains tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Domain page</td>
<td style="width: 25%; height: 67px;">Domain</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Export Data</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Export Data tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Export Data page</td>
<td style="width: 25%; height: 67px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">General</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; General tab</td>
<td style="width: 25%; height: 67px;">Settings &gt;  [select publication] &gt; General Info page</td>
<td style="width: 25%; height: 67px;">General Info</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Import Content</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Import Content tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Content Import page</td>
<td style="width: 25%; height: 67px;">Content Import</td>
</tr>
<tr style="height: 89px;">
<td style="width: 25%; height: 89px;">Import Subscribers</td>
<td style="width: 25%; height: 89px;">Settings &gt; Admin &gt; Publication &gt; Import Subscribers tab</td>
<td style="width: 25%; height: 89px;">Settings &gt; [select publication] &gt; Subscribers Import page</td>
<td style="width: 25%; height: 89px;">Subscribers Import</td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Newsletter Builder</td>
<td style="width: 25%; height: 44px;">Settings &gt; Admin &gt;  Newsletter Builder</td>
<td style="width: 25%; height: 44px;">Design &gt; Newsletter Builder</td>
<td style="width: 25%; height: 44px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Paid Subscriptions</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Paid Subscriptions tab</td>
<td style="width: 25%; height: 67px;">Monetize &gt; Paid Subscriptions &gt; Paid Tiers tab</td>
<td style="width: 25%; height: 67px;">Paid Tiers</td>
</tr>
<tr style="height: 89px;">
<td style="width: 25%; height: 89px;">Payment Accounts</td>
<td style="width: 25%; height: 89px;">Settings &gt; Admin &gt; Payment Accounts</td>
<td style="width: 25%; height: 89px;">Settings &gt; [select publication] &gt; Payment Accounts page</td>
<td style="width: 25%; height: 89px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">RSS Feed</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; RSS Feed tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; RSS page</td>
<td style="width: 25%; height: 67px;">RSS</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Subscribe Forms</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt;  Publication &gt; Paid Subscriptions tab</td>
<td style="width: 25%; height: 67px;">Audience &gt; Subscribe Forms page</td>
<td style="width: 25%; height: 67px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Thumbnail</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; General &gt; Thumbnail</td>
<td style="width: 25%; height: 67px;">Top navigation bar &gt; Profile &gt; Personal Info &gt; Profile Picture</td>
<td style="width: 25%; height: 67px;">Profile Picture</td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Two-Factor Authentication</td>
<td style="width: 25%; height: 44px;">Settings &gt; Account &gt; Password</td>
<td style="width: 25%; height: 44px;">Top navigation bar &gt; Profile &gt; Account Security &gt; Two-Factor Authentication</td>
<td style="width: 25%; height: 44px;"> </td>
</tr>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Welcome Email</td>
<td style="width: 25%; height: 22px;">Settings &gt; Admin &gt; Publication &gt; General &gt; Welcome Email</td>
<td style="width: 25%; height: 22px;">Settings &gt; [select publication] &gt; Emails</td>
<td style="width: 25%; height: 22px;"> </td>
</tr>
<tr style="height: 111px;">
<td style="width: 25%; height: 111px;">Widgets</td>
<td style="width: 25%; height: 111px;">Settings &gt; Admin &gt; Publication &gt; Widget tab</td>
<td style="width: 25%; height: 111px;">Design &gt; Website Builder &gt; Settings &gt; Embed Recommendations Widget page</td>
<td style="width: 25%; height: 111px;">Embed Recommendations Widget</td>
</tr>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Integrations</td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">API</td>
<td style="width: 25%; height: 44px;">Settings &gt; Admin &gt; Integrations &gt; API tab</td>
<td style="width: 25%; height: 44px;">Settings &gt; API page</td>
<td style="width: 25%; height: 44px;"> </td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Billing</td>
<td style="width: 25%; height: 44px;">Settings &gt; Admin &gt; Billing</td>
<td style="width: 25%; height: 44px;">Settings &gt; Billing &amp; Plan page</td>
<td style="width: 25%; height: 44px;">Billing &amp; Plan</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Imports</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Integrations &gt; Imports tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Content Import page</td>
<td style="width: 25%; height: 67px;">Content Import</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Webhooks</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Integrations &gt; Webhooks tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Webhooks  page</td>
<td style="width: 25%; height: 67px;"> </td>
</tr>
</tbody>
</table>
</div>

Settings menu updates, what moved where

Welcome to beehiiv! Setting up and verifying your account is a quick and straightforward process, allowing you to get started on building your newsletter in just a few minutes. Follow these steps to create your account and ensure it's fully verified, so you can begin crafting and sharing your content right away. 
<h2 id="h_01JARSP6SGQ9AZFADET6T2QRGZ">How to create and verify your account </h2>
<ol>
<li>From <a href="http://beehiiv.com" target="_blank" rel="noopener noreferrer">beehiiv.com</a>, click Start Trial. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107114519" width="416" height="96"> Or, from the <a href="https://app.beehiiv.com/login" target="_blank" rel="noopener noreferrer">beehiiv login page</a>, click Create one next to ‘Don’t have a beehiiv account?’. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128679191" width="299" height="410"> 
</li>
<li>
You’ll be directed to the <a href="https://beehiiv.com/pricing" target="_blank" rel="noopener noreferrer">Pricing page</a>, where you can compare the features of each plan. To begin your free trial, choose between the Scale and Max plans and click Start a 30-Day Free Trial.
For the purpose of this guide, we’ll select the Max plan trial. <a href="https://www.beehiiv.com/support/article/22101553752471-what-s-available-during-a-free-trial">Refer to this article for more information on what is included in a free trial.</a> <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107116567" width="728" height="451"> 
<blockquote data-type="pro-tip">The 30-day free trial of the Scale or Max plans does not require a credit card. A trial of select paid features begins immediately upon choosing to Start a 30-Day Free Trial from the <a href="https://beehiiv.com/pricing" target="_blank" rel="noopener noreferrer">Pricing page</a>. It will end as soon as you upgrade to a paid subscription. If you choose not to upgrade at the end of your trial, you will lose access to the features available during that period. Please note that while you can access select paid plan features during your free trial, you remain subscribed to our Launch plan and are subject to its respective limits.</blockquote>
 
</li>
<li>Once you've made your selection, you'll be directed to a page where you can create your beehiiv account. Please enter your first and last names in the designated fields. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128680471" width="486" height="395"> 
</li>
<li>
Enter your email address and create a password. Click Get Started.
<blockquote data-type="note">The password must be between 8 and 20 characters long and include at least 1 uppercase letter, 1 number, and 1 special character.</blockquote>
<img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128681751" width="435" height="315"> 
</li>
<li>You’ll be directed to a page to verify your email. Click the Open option to access your inbox. If you haven't received the verification email, click Resend Email. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107118231" width="410" height="372"> 
</li>
<li>Locate the email in your inbox with the subject line 'Please confirm your email.' Open the email and click Verify to confirm your address. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107119127" width="494" height="296"> 
</li>
<li>You'll be prompted to verify your phone number for spam prevention and security purposes. If you'd like to receive updates from beehiiv via SMS, check the box that says I want to receive updates about beehiiv via SMS. Enter your phone number and click Send Code. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128683287" width="315" height="338"> 
</li>
<li>Retrieve and enter the code you received via text message. If you haven't received a code, click Resend code. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107121431" width="366" height="315"> 
</li>
<li>Your account will be verified. To personalize your newsletter setup, choose from the options: Experienced, Beginner, or Curious. You can also select Skip for a less-guided experience. After making your selection, click Continue. For the purposes of this guide, we selected the Beginner path. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107122071" width="393" height="426"> 
</li>
<li>You’ll be directed to a page where you can create your publication. Enter your Newsletter Name, which will be displayed on your landing page. Choose your Subdomain Name; this will be part of your publication’s live URL. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107122711" width="443" height="329"> 
</li>
<li>Personalize your publication by selecting up to 3 content tags under What’s your newsletter about? 
<blockquote data-type="note">These tags are important as they influence the ads, Boosts, and recommendations your newsletter will receive, so choose wisely.</blockquote>
 <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107123991" width="383" height="353"> 
</li>
<li>
Upload your newsletter logo by clicking Browse or Upload. We recommend using an image size of 800 x 800 pixels. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107124503" width="270" height="330"> 
</li>
<li>When you have finished adding all of your information, click Continue. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107124887" width="374" height="409"> 
</li>
<li>You’ll be prompted to indicate how you heard about us. Check all options that apply, then click Continue. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107125527" width="333" height="399"> 
</li>
<li>You’ll be asked whether you are publishing a newsletter independently or on behalf of an organization. Make your selection and click Continue. The next questions will vary depending on your choice. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128686871" width="447" height="300"> 
</li>
<li>Once you’ve completed the creator questions, you’ll be prompted to indicate how often you plan to publish. Select your preference and click Continue. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107126679" width="470" height="343"> 
</li>
<li>In the final step, you’ll have the option to upgrade your account to access all features, including those not available during the trial period, immediately. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107127191" width="488" height="266">
</li>
</ol>
<hr>
<h2 id="h_01JARSP6SG70BXYGZ7FR33FT8R">Frequently asked questions</h2>
<ol class="js-toggles">
<li title="What if I don’t receive my confirmation email?">
As a first step, add 'buzz@tx.beehiiv.com' to your email provider’s safelist and resend your confirmation. If after that you still do not receive your confirmation email, please <a href="https://beehiiv.ada.support/chat/" target="_blank" rel="noopener noreferrer">ask our Chatbot Assistant, Buzz, to help you contact support</a> for further assistance.
</li>
<li title="What if I don’t receive my SMS verification?">
If you’ve attempted to resend the code and it still doesn’t arrive after multiple attempts, please <a href="https://beehiiv.ada.support/chat/" target="_blank" rel="noopener noreferrer">ask our Chatbot Assistant, Buzz, to help you contact support</a> for further assistance.
</li>
</ol>
<h2 id="h_01JARSP6SG756TBTZN8HJBPAW4">Resources for your next steps</h2>
Ready to dive in? Here are a some other beehiiv resources to help you get started:
<ul>
<li>Follow our detailed breakdown to <a href="https://www.beehiiv.com/support/article/26311866535575-how-to-create-a-post" target="_blank" rel="noopener noreferrer">create your first post</a>.</li>
<li>Familiarize yourself with newsletter terminology using the <a href="https://www.beehiiv.com/newsletter-glossary" target="_blank" rel="noopener noreferrer">beehiiv Glossary</a>. </li>
<li>Check out <a href="https://blog.beehiiv.com/" target="_blank" rel="noopener noreferrer">helpful blog posts</a> for all the ins and outs of newsletter creation.</li>
<li>Need assistance? Visit the <a href="https://app.beehiiv.com/help" target="_blank" rel="noopener noreferrer">Help page</a> in your account for more options and resources.
</li>
</ul>

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