How to change your beehiiv plan type and plan tier

Who is this article for?

Audience: beehiiv Users

Workspace User Role: Admins

Plan: All Plans


This article goes over how to make changes to your beehiiv plan types and plan tiers. If you are looking to permanently close your account instead of changing plans, see How to delete your beehiiv account. The cost of each plan type depends on your subscriber plan tier, for more information on various types and tiers that are available, please check out Plan types and subscriber plan tier pricing.

If you are on an annual paid plan and wish to upgrade your account before your plan date, please go to the Help page in your account for further assistance. 


Upgrades

Reminder: If you're already on a paid plan and need to update your billing information, do that before you upgrade. For steps, see How to update the payment or billing info in your beehiiv account. If this is your first upgrade, you'll add your billing information during the upgrade process.

How to upgrade from the Free plan to Lite or Pro

These steps are for accounts on the Free plan.

  1. From the left panel, scroll down and click Settings, then select Billing & Plan. In the Your Current Plan section, click Change.
  2. A popup appears with your upgrade options and what's included in each plan.
  3. Use the slider to select how many newsletter subscribers you need. 
  4. Toggle between Pay monthly or Pay annually to see your customized pricing at each billing cadence. 
  5. Click Upgrade to Lite or Upgrade to Pro, depending on the plan you want. 

    Reminder: The prices shown depend on the plan type you choose and your total active subscribers across all publications, which sets your plan tier. For more details, visit the Pricing page.
  6. Review your selections. For a detailed breakdown, click Price breakdown. If you have a promotion code, click Add Promotion Code and enter it.
  7. If everything looks correct, click Go to Checkout. To go back, click Cancel.
  8. You'll go to your Stripe billing portal, which shows what you'll be charged today and on your next billing date. Review the breakdown, then click Confirm. To change your selections, click Go Back. 

    Note: If you don't have a payment method on file, you'll be asked to add one. After you add it, click Continue.
  9. You'll return to your beehiiv account, where your new plan is active. The page shows your current plan and rate, plus your rate for the next billing date.

How to upgrade from an existing paid plan

These steps are for accounts on a paid plan that want to move to a different plan type, plan tier, or both.

  1. From the left panel, scroll down and click Settings, then select Billing & Plan. In the Your Current Plan section, click Change.
  2. A popup shows your current plan and your upgrade options. You can also change your number of subscribers and your billing cadence. When you're ready, click Update to Pro. 

    Reminder: The prices shown depend on the plan type you choose and your total active subscribers across all publications, which sets your plan tier. For more details, visit the Pricing page.
  3. Confirm your changes and add a promotion code if you have one. To update your billing details, click Manage your billing details in Stripe. For more information, see How to update the payment or billing info in your beehiiv account. 

    If everything looks good, click Confirm. Your card on file is charged automatically.
  4. You'll return to your beehiiv account, where your upgrade is active. The page shows your current plan and rate, plus your rate for the next billing date.

How to auto-upgrade your plan tier

You can have your plan tier upgrade automatically when you reach your subscriber limit. This saves time and helps you avoid delays if you go over your limit.

  1. From the left panel, scroll down and click Settings, then select Billing & Plan.
  2. In the Your Current Plan section, under your plan details, turn on Auto-upgrade my plan tier when I reach my subscriber limit.
Note: When you go over your current subscriber limit, you're charged a prorated amount for the next tier of your current plan. Any active discounts on your subscription still apply. If you don't turn this on, sends to your subscribers may be delayed when you go over your plan limits. To see pricing for each plan tier, visit the Pricing page.

How to switch from monthly to annual billing

These steps are for accounts on a paid monthly plan that want annual billing.

  1. From the left panel, scroll down and click Settings, then select Billing & Plan. In the Your Current Plan section, click Change.
  2. A popup shows your options. Use the toggle to select Pay annually. 
  3. Under your current plan, click Upgrade to Annual.
  4. Check that your changes are correct. Any prorated amounts are added to your total due. To update your billing details, click Manage your billing details in Stripe.

    When you're ready, click Confirm. You're charged when you click Confirm.


Downgrades and cancellations

How to downgrade your plan type

  1. From the left panel, scroll down and click Settings, then select Billing & Plan. In the Your Current Plan section, click Change.
  2. A popup shows your current plan and your downgrade options. You can also change your number of subscribers and your billing cadence. When you're ready, click the Downgrade option for the plan you want.
  3. A final summary of what to expect after your downgrade appears. Review it carefully, then click Confirm. This is your last chance to change your mind. To keep your current plan, click Cancel.
  4. You'll return to your beehiiv account. The page shows your current plan and rate, your upcoming plan and its rate, and the billing date when the new plan starts. You keep your current plan until the end of your billing period.
Tech Note: Downgrading to the Free plan keeps your account and all your content in place. To permanently close your account and remove its data, see How to delete your beehiiv account.

How to downgrade to the Free plan while your plan is paused

If your plan is paused and you don't want it to resume on a paid plan, you can downgrade to the Free plan directly. You won't be charged when the pause ends.

  1. From the left panel, scroll down and click Settings, then select Billing & Plan.
  2. At the top of the page, a banner says your plan is paused and when it will resume. In that banner, click Unpause Plan.
  3. In the popup, open the Resume plan dropdown menu and select Downgrade to Free.
Note: This cancels your paid plan before it resumes, so you won't be charged when your pause would have ended.

How to switch from annual to monthly billing

  1. From the left panel, scroll down and click Settings, then select Billing & Plan. In the Your Current Plan section, click Change.
  2. A popup shows your options. Use the toggle to select Monthly for your billing cadence. 
  3. Under your current plan, click Downgrade to monthly. 
  4. A popup asks you to confirm. Monthly billing starts when your current annual plan ends. When you click Confirm, you'll be charged at the end of your current plan.

How to cancel a plan type downgrade

You can cancel a plan type downgrade any time before your next billing date.

  1. Go to Settings > Billing & Plan and scroll down to the Your Upcoming Plan section. Then, click Cancel Downgrade.
  2. A popup lets you review the change. Click Proceed to cancel the downgrade, or click Cancel to keep it.

How to downgrade your plan tier

  1. From the left panel, scroll down and click Settings, then select Billing & Plan. In the Your Current Plan section, click Change.
  2. A popup shows your options. Use the slider to adjust your number of subscribers, then click Decrease Subscriber Count.
  3. A popup asks you to confirm. The change to your new subscriber count starts when your current plan ends. When you click Confirm, you'll be charged at the end of your current billing period. 
Note: Your new subscriber amount starts at the beginning of your next billing cycle, and that's when you're charged. If your account has more subscribers than the new tier allows, remove inactive subscribers so you can keep sending on that tier. Automations can also be affected if your subscriber count is higher than your plan tier.

What changes when you downgrade to the Free plan

Downgrading to the Free plan keeps your content in place, and most features you've already set up keep working within the Free plan's limits. These changes happen when your account moves to the Free plan:

  • Automations are turned off. If subscribers are partway through an automation, they finish their journey first. Your automations stay saved as drafts, so you can turn them back on after you upgrade. 
  • Podcast analytics prefixes are deleted.
  • Webhook endpoints are disabled.
  • Redirects stop working on your website. They stay saved and start working again when you upgrade.
  • Community feed history is limited. Members and guests can't see older posts when they scroll the feed. Moderators still see the full history, and pinned posts and direct post links still work. Nothing is deleted, and older posts come back when you upgrade.
  • Custom domains stay connected and keep working. You can't add a new custom domain on the Free plan.

Website features affected when downgrading to the Free plan

Changes to your website depend on which website builder you use.

Website Builder

If you downgrade to the Free plan:

  • Custom pages: All published custom pages are unpublished. They stay saved and editable in your builder but don't appear on your live site. After you downgrade, the Free plan lets you publish one custom page.
  • Pricing blocks: Pages with pricing blocks stay live, but you can't publish changes or new versions until you remove the pricing block.
  • HTML blocks: Pages with HTML blocks stay live, but you can't update them or publish new pages that contain HTML blocks.
  • Signup flows: Published signup flows stay active, but you can't add new ones.
  • Automations are turned off. If subscribers are partway through an automation, they finish their journey first. Your automations stay saved as drafts, so you can turn them back on after you upgrade. Your welcome email (under Settings > Emails) keeps sending on the Free plan.
  • Premium templates: If your site uses a premium template, it stays live and unchanged. If you switch templates, you won't be able to choose a premium one.

Legacy Website Builder

If you use the Legacy Website Builder and downgrade to the Free plan:

  • Hero section: Goes back to the default layout.
  • Subscribe widget: Custom text and design settings go back to the default style.
  • Post cards: Custom styling goes back to the Global Color settings on the Styles tab.
  • Featured posts: Stay featured.
  • Custom pages: Still appear in your site's global navigation, but they can't be accessed or edited.

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How to change your beehiiv plan type and plan tier | beehiiv Help