How to confirm your account with Stripe Identity Verification

Stripe is our payment processing partner that facilitates beehiiv financial transactions and identity verification services. 

This process not only verifies your identity, but also grants you access to API keys, and the Boosts Marketplace. You may also be prompted to complete verification as a part of the subscriber import process.

1. Once prompted, a Stripe form will appear for a quick verification process that will take about 1 to 3 minutes. You’ll need to click Agree and continue, then follow the instructions presented. It will ask you to follow a QR code and then upload images of a valid ID. 
   
   
   
2. After completing the Stripe process, you’ll receive a confirmation on your screen.
    
3. Check your beehiiv account email for the Stripe verification message. Once you've confirmed your email and completed identity verification, you’ll have access to different parts of the platform, like Boosts and API access.

If your identity verification through Stripe was denied, there are several possible reasons this may have occurred, including:

• The document provided was expired.
• Stripe was unable to verify the identity document.
• The document did not include a clear facial image.
• The captured face image did not match the photo on the document.
• The selfie could not be verified by Stripe.
• The document type provided was not an accepted format.

To improve the chances of successful Stripe verification, make sure to:

• Use a valid, unexpired identity document.
• Complete the verification in a well-lit area to ensure clear photo quality.
• Double check that your document type is accepted by Stripe in your region.

For a complete list of accepted identity documents by country, please refer to Stripe’s documentation on verification documents.