Question 1

How do I create a survey form for my newsletter?

Accepted Answer

Survey forms are found from the side navigation bar under Audience Survey Forms.

Question 2

What types of questions can I include in my survey form?

Accepted Answer

Currently, we offer two question types: free form and multiple choice. We will be adding more, such as multi-select, in the future.

Question 3

Can I customize the appearance of my survey form to match my brand?

Accepted Answer

Survey forms automatically adopt the brand styling settings of your newsletter to create a cohesive brand experience.

Question 4

How do I share my survey form with my subscribers or on my website?

Accepted Answer

Forms can be shared by unvalidated link to collect new subscribers from form submissions anywhere a link can be shared. If you share your link through a media that allows dynamic text replacement (like beehiiv), you can add ?email=email to the end of the URL to auto-validate existing users. Survey forms configured as the native post-subscribe survey are automatically validated, and when used in the destination of a beehiiv Subscribe Form, we automatically add the email to the URL.

Question 5

How do I assign a survey form to be completed after a user subscribes?

Accepted Answer

Once published, you can set a survey form for the post-subscribe experience by clicking the three-dot menu and selecting the appropriate option.

Question 6

How do I view and analyze the responses to my survey form?

Accepted Answer

Forms can be shared by unvalidated link to collect new subscribers from form submissions anywhere a link can be shared. If you share your link through a media that allows dynamic text replacement (like beehiiv), you can add ?email={{email}} to the end of the URL to auto-validate existing users. Survey forms configured as the native post-subscribe survey are automatically validated, and when used in the destination of a beehiiv Subscribe Form, we automatically add the email to the URL.

Question 7

Can I use the data collected from survey forms to personalize my newsletter content?

Accepted Answer

The custom fields created from survey form completion can be used in newsletters using our handlebars taxonomy. For example, if the custom field you collected for a users name was First name, you could personalize your newsletter with the subscribers name by typing {{First name}} in the editor. You can also set a fallback default by adding text after a | like so: {{First name|friend}}.

Question 8

How do I create custom fields for my survey form?

Accepted Answer

You can create custom fields from the survey form interface our through our custom fields interface found from the menu under Audience → CustomFields.

Question 9

Can I use survey form data for audience segmentation and email blasts?

Accepted Answer

Question 10

Are survey forms available on all beehiiv plans?

Accepted Answer

No, survey forms are a feature of our Scale plan.

Question 11

Can I use survey forms to collect shipping information for referral rewards?

Accepted Answer

Simply create a survey form with the required fields and add the survey URL (with ?email={{email}} appended to the end) to your milestone notification email.

Question 12

Is it possible to trigger automations and webhooks based on survey form responses?

Accepted Answer

Not currently, but we are working hard to make this possible.

Question 13

How does beehiiv ensure the privacy and security of the data collected through survey forms?

Accepted Answer

We use best-practice data security protocols to ensure that data is safe with us. However, using Survey Forms, you should never collect sensitive health, financial, or personal data.

Question 14

Can I embed survey forms on third-party website builders, such as Webflow or WordPress?

Accepted Answer

You can't embed them so that the form is visible on 3rd-party sites, but you can add survey form links wherever you can normally embed a URL.

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